Shipping policy

Thank you for shopping at Lurevo. We are committed to delivering your order as quickly and safely as possible. Below are the terms and conditions that constitute our Shipping Policy.

1. Processing Time All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed, you will receive a shipping confirmation email with your tracking number.

2. Shipping Rates & Delivery Estimates We are proud to offer Free Standard Insured Shipping on all orders. Estimated delivery time: 7 – 12 Business Days. Cost: FREE.

Please note that delivery times are estimates and may vary based on your location, carrier delays, or high-demand seasons.

3. Order Tracking Once your package has shipped, you will automatically receive an email containing your tracking information. You can use this number to track your order directly on our website or via the carrier’s portal. If you haven't received tracking information within 5 business days of placing your order, please reach out to us.

4. Incorrect Shipping Address Please make sure to double-check your shipping address when placing an order. Lurevo is not responsible for orders shipped to an incorrect or incomplete address provided by the customer. If you notice an error in your address, please contact us immediately at getlurevo@gmail.com so we can update it before the order is dispatched.

5. Lost or Damaged Packages If your package arrives damaged or if your tracking status shows "delivered" but you haven't received it, please contact us within 7 days of the expected delivery date at getlurevo@gmail.com. We will gladly assist you in resolving the issue or issuing a replacement.

Questions? If you have any further questions about our shipping process, please feel free to reach out to us at getlurevo@gmail.com.