FAQ

Frequently Asked Questions

How does the SteamPaws™ brush work?

The SteamPaws™ brush uses nano-mist technology to gently dampen your pet's fur while brushing. This prevents hair from flying into the air, detangles knots, and collects loose undercoat fur effortlessly.

Is the mist safe for my pet?

Yes, 100%! The mist operates at a comfortable room temperature and uses clean water (or pet-safe conditioner). It produces a ultra-quiet, gentle mist that won't startle your dog or cat.

Can I use this on both dogs and cats?

Absolutely! SteamPaws™ is designed for pets of all breeds and sizes, whether they have short, medium, or long fur.

How do I clean the brush after grooming?

Cleanup takes just seconds. The soft silicone teeth collect the hair in a single pad, allowing you to peel the hair off cleanly in one motion.

How long does shipping take?

Orders are typically processed within 1–2 business days. Standard shipping takes between 5 to 10 business days depending on your location. You will receive a tracking link as soon as your order ships.

What is your return policy?

We offer a 30-day money-back guarantee. If you or your pet aren't completely satisfied with your purchase, simply contact our support team and we’ll help you process a hassle-free return.